The Office of Consumer Advocate (OCA) is responsible for protecting the interests of Pennsylvania utility consumers before the Pennsylvania Public Utility Commission (PUC), federal regulatory agencies, and state and federal courts. The OCA helps Pennsylvania citizens with electric, natural gas, telecommunications, water or wastewater services with questions or concerns that may arise.

Pennsylvania Office of Consumer Advocate Online Resources:

• Residential Electric Shopping Guide
• Residential Natural Gas Shopping Guide
• Electric Shopping Stats
• Residential Natural Gas Shopping Stats